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QUALITY ASSURANCE IN LIBRARY SERVICES
Synopsis
Quality assurance in library services is essential for maintaining high standards of information management, accessibility and user satisfaction. Libraries as knowledge hubs must continually evolve to meet the growing expectations of their users. This chapter explores the various dimensions of quality assurance in library services, including standards, performance evaluation, user satisfaction, technological integration and staff development. It also highlights best practices and future trends in ensuring quality library services.
Keywords: Quality Assurance, Library Services, Library Metrics, Best Practices, Quality Control, Performance Assessment, Library Audit
